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Customer agrees that products purchased from the GE HealthCare Service Shop will only be used in operating and servicing medical equipment at a healthcare facility located in the United States in which it was intended, and will not be otherwise used for manufacturing, resale or other distribution.
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Approver Name
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If you add item(s) to cart and submit your order without selecting an approver, GE will contact you before your order can be confirmed for shipment.
GE HealthCare Part Warranty
Part Warranty (excluding Specialty Components as defined below).
1.1. GE HealthCare Parts. Each GE HealthCare part will be free from defects in material and workmanship under normal use and service, and will perform substantially in accordance with GE HealthCare’s written specifications (as they exist on the date the part is shipped)for a period of 120 days for new, refurbished and repaired parts, and 90 days for harvested/used parts, starting on the delivery date of the part.
1.2. Non-GE HealthCare Parts. Each non-GE HealthCare part will be free from defects in material under normal use and service. The warranty period is 90 days for new, refurbished and repaired parts, and 30 days for used parts, starting on the delivery date of the part.
Specialty Component Warranty.
2.1. GE HealthCare Specialty Components. Each GE HealthCare detector, probe, tube or image intensifier ("Specialty Component") will be free from defects in material and workmanship under normal use and service, and will perform substantially in accordance with GE HealthCare’s written specifications (as they exist on the date the Specialty Component is shipped) for the time-period identified in the table below starting on the delivery date of the Specialty Component.
2.2. Non-GE HealthCare Specialty Components. Each non-GE HealthCare Specialty Component will be free from defects in material under normal use and service for the time-period identified in the table below starting on the delivery date of the Specialty Component.
Specialty Component
Full New/Refurbished/Repaired Part Warranty (a)
Pro-Rata New/Refurbished/Repaired Part Warranty (b)
Mammographic, Bone Mineral Densitometry, Infinia Hawkeye
MX150 Vascular, Performix™ 160A (MX160)
Non-GE HealthCare Tubes
30 days
30 days
12 months
90 days
24 months
12 months
N/A
N/A
30 days
30 days
90 days
60 days
GE HealthCare Image Intensifier Tubes
Non-GE HealthCare Image Intensifier Tubes
30 days
90 days
24 months
N/A
30 days
60 days
GE HealthCare CT Tubes
Performix™and Solarix branded tubes
Plus branded tubes
MAXIRay™ branded Tubes
Non-GE HealthCare CT Tubes
12 months
24 months
12 months or 6,000 exams*
90 days
N/A
N/A
N/A
N/A
90 days
90 days
N/A
60 days
GE HealthCare Detectors
Fixed Digital Detectors (XR, Vascular, Mammography), Wireless & Tethered Digital Detectors
Non-GE HealthCare Detectors
12 months
90 days
N/A
N/A
90 days
60 days
GE HealthCare Ultrasound Probes **
Purchased Probe Loaner
Non-GE HealthCare Ultrasound Probes
12 months
6 months
90 days
N/A
N/A
N/A
90 days
N/A
30 days
* The first to occur
** Refurbished/Repaired GE HealthCare Ultrasound Probes include a 6-month warranty and no Pro Rata warranty allowance
(a) The period following start of warranty during which a 100% warranty is provided.
(b) The maximum period during which a Pro Rata warranty allowance is provided. The Pro Rata warranty allowance is calculated as:
1
-
number of months between date of warranty commencement and date of failure
X
100%
complete warranty period
Customer must pay the then-current price of the Specialty Component replacement less the Pro Rata warranty allowance (a fraction of a month less than 15 days will be disregarded, and a fraction of a month equal to or greater than 15 days will be regarded as a full month).
Remedy. If Customer promptly notifies GE HealthCare of its claim during the warranty and makes the part or Specialty Component available, GE HealthCare will (at its option and subject to the foregoing terms) repair, adjust or replace (with new or refurbished/repaired) the non-conforming part or Specialty Component. The warranty for a part or a Specialty Component provided to correct a warranty failure is the unexpired term of the warranty for the repaired or replaced part or Specialty Component. If an exchange part or Specialty Component is provided, the original becomes GE HealthCare property and Customer must return it to GE HealthCare within a reasonable timeframe of replacement to avoid being billed for the non-returned part or Specialty Component. NO OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING IMPLIED WARRANTIES OF NON-INFRINGEMENT, MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, WILL APPLY.
Limitation. GE HealthCare has no obligation to Customer for warranty claims if Customer uses the part or Specialty Component: (a) for non-medical or entertainment use or outside the United States; (b) in combination with any software, hardware or services not recommended in writing by GE HealthCare; and (c) in a manner or environment for which GE HealthCare did not design or license it, or in violation of GE HealthCare’s recommendations or instructions. Warranty service does not include installation. In addition, the warranty does not cover: (i) defects or deficiencies from improper storage or handling, maintenance or use that does not conform to OEM specifications (e.g., accidental damage, improper cleaning, disinfecting, TEE bite marks), inadequate back-up or virus protection, cyber-attacks, or failure to maintain power quality, grounding, temperature and humidity within OEM specifications; (ii) repairs due to power anomalies or any cause external to the part or Specialty Component or beyond GE HealthCare’s control; (iii) payment or reimbursement of facility costs arising from repair or replacement of the part or Specialty Component; (iv) adjustment, alignment, calibration or planned maintenance; (v) lost or stolen parts or Specialty Components; (vi) parts and Specialty Components with serial numbers altered, defaced or removed; (vii) modification of the part or Specialty Component not approved in writing by GE HealthCare; and (viii) parts or Specialty Components immersed in liquid.